Privacy Policy

Last updated: June 22, 2026

This Privacy Policy describes how we collect, use, and protect the personal data of visitors and patients of the dental practice of Eugenia Kouklaki, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek legislation.

1. Data Controller

Eugenia Kouklaki
101 Praxitelous Street, Piraeus, 185 32, Greece
Phone: +30 210 411 2105
Email: evekouklaki.dentaloffice@yahoo.gr

2. What Data We Collect

When you contact us or use our services, we may collect the following personal data:

• Full name
• Telephone number
• Email address
• Appointment scheduling information
• Medical information necessary for the provision of dental care
• Billing and payment information, where applicable

3. Purpose of Data Processing

Personal data is collected and processed for the following purposes:

• Scheduling and managing appointments
• Providing dental services
• Maintaining patient records and medical history
• Communicating with patients regarding treatments or appointments
• Compliance with legal and tax obligations
• Improving the quality of the services provided

4. Legal Basis for Processing

The processing of personal data is based on:

• Your consent
• The performance of a contract or taking steps at your request before entering into a contract
• Compliance with legal obligations under applicable legislation
• The provision of healthcare services in accordance with Article 9 of the GDPR

5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

6. Data Recipients

Your personal data is not sold or disclosed to third parties unless:

• There is a relevant legal obligation
• It is necessary for the provision of healthcare services
• You have provided your consent

7. Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Request the erasure of your data where applicable
• Restrict processing
• Object to processing
• Data portability
• Withdraw your consent at any time

To exercise your rights, please contact us at:

evekouklaki.dentaloffice@yahoo.gr

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or destruction.

9. Cookies and Website Usage

If our website is operational, cookies may be used to enhance the browsing experience and analyze website traffic. For more information, please refer to our Cookie Policy.

10. Complaints

If you believe that the processing of your personal data violates applicable data protection laws, you have the right to lodge a complaint with the competent supervisory authority:

Hellenic Data Protection Authority (HDPA)

11. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on our website or otherwise made available to patients through appropriate means.

Data Collection Through the Contact Form

When you use our website’s contact form, we may collect the following personal data:

• Full name
• Email address
• Telephone number
• Message content

This information is used exclusively to communicate with you and respond to your inquiry. It is not used for marketing purposes without your consent.

The legal basis for this processing is your consent and our legitimate interest in responding to communication requests.

Data Collection Through the Appointment Booking Form

When submitting an appointment request through our website, we may collect:

• Full name
• Telephone number
• Email address
• Preferred appointment date and time
• Additional information you choose to provide

This information is used solely for managing and confirming your appointment and is not shared with third parties unless required by law or necessary for the provision of our services.

Consent to Form Submission

By submitting any form on our website, you confirm that you have read and accepted this Privacy Policy and consent to the processing of your personal data for the purposes described herein.